TERMS & CONDITIONS
GENERAL TERMS AND CONDITIONS
This Site is operated by House Of Sunny Limited. We are registered in England and Wales under company number 07651944 and have our registered office at:
G4 Northside Studios,
16-29 Andrews Road,
London Fields,
E8 4QF
(House Of Sunny Limited, as the context may require are hereinafter referred to as “House Of Sunny” or “we”).
Your use of the Site is subject to the following terms and conditions (hereinafter referred to as the "Terms"). Whether or not you choose to register on the site, your continued access to our site indicates that you agree to comply with and be bound by these Terms. If you do not accept the legal notices in full, you must leave the site immediately. We may revise these terms at any time.
You are expected to check this page from time to time to take note of any changes we make, as they are binding on you. We may revoke your right to use the site in the event that it knows or reasonably suspects you are in breach of these terms.
TRADEMARKS
Our trademarks include (amongst others) the HOS name and logo. These trademarks may be used or registered in more than one country. Your use of this website does not grant you any rights to use our trademarks.
PRIVACY POLICY
Your Personal Data is collected by us, and our Service Providers. Your personal data is solely used to provide you with the best service.
If you have any queries regarding your Personal Data, please contact us on: info@houseofsunny.com
You have the right to access what data we are storing at any time.
You have the right to remove your Personal Data at any time.
Your data is shared during these processes:
- Payment (PayPal or Stripe) Your details are communicated to your chosen provider to process a secure payment.
- Shipment (DHL or DPD), Your delivery details are communicated to the selected courier to ensure your delivery.
- ProDada- Upon agreeing to receive emails from us, your details are shared with this provider to send out marketing material to you.
- Shopify - Our website provider is the platform used to perform all of the above actions.
These recipient companies may have their own policies that are on different terms to that of our own, that are beyond our own control.
The only other time we would disclose your data to a third party would be if we were instructed to do so by police, or a government authority regarding an investigation on illegal activities.
COOKIES
Cookies are files that are stored on your device when browsing a website, our website uses cookies, as most do. Cookies are used to ensure the best user experience. They are used to improve your loading speed on repeat visits, enable you to share through social media, and allows us to gather information on you which is used to improve our service.
You can find out more about cookies here: http://www.allaboutcookies.org
LINKS
The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.
PAYMENT
We accept the following forms of payment for online purchases:
- Visa
- Mastercard
- Maestro
- American Express
- Paypal
The transaction will be charged to your card immediately after we have verified your card details, received authorisation from the card issuer.
AVAILABILITY OF PRODUCT
All purchases are subject to availability. The product listed on the site is always as true to accurate as possible, however in the case of error it is possible that we will not be able to fulfil your order. In this circumstance you will be informed and your product can be exchanged, or you will have the option to be repaid the initial balance.
RETURNS
For the festive season we have extended our return policy on all orders valid for return until 31st January 2024.
In the case of wanting to return an item, it is your responsibility to do so. Please note that any discounted items are on an exchange or credit note policy only. You have a fourteen day period to return your item, commencing the date you reception. If we receive a return out of this time frame, please note that we will only be able to issue a credit note and not a refund. For further details on our returns policy please read the SHIPPING & RETURNS page.
COLOURS
We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.